Benefit Programs Specialist I/II
YOU MUST APPLY ONLINE.
WE DO NOT ACCEPT ANY OTHER FORM OF APPLICATIONS.
PLEASE APPLY ONLINE AT:
https:
//virginiajobs.
peopleadmin.
com/postings/267715Clarke County is a small, beautiful mountainous community just 60 miles west of Washington, DC, 12 miles from Charles Town, WV and 16 miles from historic Harpers Ferry.
Clarke County is an oasis of scenic beauty with Shenandoah River, gently rolling hills and beautiful valley views.
The small population and rural community provides for a peaceful and relaxing environment.
The Clarke County Department of Social Services is a part of a larger Virginia Social Services System, which is a partnership of key organizations responsible for the administration, supervision and delivery of social services.
Our agency, is the central resource dedicated to delivering public assistance, child welfare, and aging and adult services to the Citizens of Clarke County.
Every member of our agency is responsible and accountable for delivering services with trust, empathy and understanding.
We are seeking applicants with a strong commitment to make a real and positive difference to the lives of individuals, families and communities.
Here at Clarke County of Department of Social Services, you can build a career where you can make meaningful differences in the lives of others as we fulfill our mission.
Clarke County is seeking a motivated individual with a desire to provide benefit service delivery to the citizens of Clarke County.
The Benefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs.
Benefit Programs Specialist II represents the full-performance level in Benefit Programs Specialist occupational group.
Employees' responsibilities are related to the determination, re-determination of eligibility of individuals and families for for financial assistance, Supplemental Nutrition Assistance Plan, Medical Assistance, and for other social services' benefit programs.
The work is performed within established policies, procedures, and guidelines, but certain aspects of eligibility determination require independent judgement, especially as related to evaluation of social factors influencing eligibility.
Employees seek supervisory help for difficult or unusual situations only.
Benefit Programs Specialist I is distinguished from the Benefit Programs Specialist II by the latter's performing all the assigned eligibility duties independently and making judgements following agency practices and procedures as well as federal, state, or local laws and policies.
Telework options are available for this position.
Responsibilities of the position include but are not limited to:
Process applications for the Supplemental Nutrition Assistance Plan (SNAP), Temporary Assistance for Needy Families (TANF), and MedicaidConducts interviews to determine eligibility for assistance and re-determine their continuing eligibilityDetermine eligibility for assistance and benefit levels using automated systems and manual methods.
Interpret policies and procedures applicable to various programsMonitor cases for changes in recipient circumstances and implement changes to appropriately reflect benefit levels within guidelines.
Explain clients rights and responsibilities and program availabilityEvaluates consistency and completeness of data secured, and where indicated substantiates accuracyComputes assistance plansDetermines the need for and amount of allowances for special circumstance itemsEvaluates social economic factors as education, work experience, and levels of social functioning, andEvaluates employability of clients and explores potential sources of incomeIdentify clearly discernible social problems and refers clients to Services IntakeProvides Individuals with information about other community agencies that can provide additional services and resourcesThis positional may not be eligible for telework for the first 6 months of employmentMinimum
Qualifications:
Experience working in an office environment providing customer service to the general publicSome basic knowledge of human behaviorAbility to perform mathematic calculations to include percentages, formulas, and averages.
Conduct interviews for the purpose of gathering information, evaluating situations, and analyzing informationSkilled in operating a personal computer and the associated office software programsDemonstrated ability to communicate effectively both orally and writtenApply common sense understanding to carry out instructions furnished in written and oral form.
Exercise sound judgement, discretion, tact and resourcefulness in solving problems and drawing logical conclusionsUtilize various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data.
Maintain professional ethics related to confidentialityEstablish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful conditions.
Ability to work successfully independently and as a team member; manage multiple tasks and prioritize workload.
High School Diploma with additional training and related working experience OR any equivalent combination of training and experience which provides the required skills, knowledge, and abilitiesPreferred
Qualifications:
Working knowledge of financial assistance programs sufficient to determine or re-determine eligibility for benefit programs.
Preferred completion of required benefit programs trainingExperience with related software is preferred.
Ability to interpret and apply complex policy and procedures.
Special Requirements:
All applicants are subject to a Criminal History Background search, Central Registry (CPS) search, DMV/driving record check, and/or pre-employment drug screen.
The investigation may include:
fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment) and other checks requested by the hiring authority.
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.
Based on the response to this posting, this position may be filled as a Benefits Programs Specialist I or a Benefit Programs Specialist II.
Special Instructions to Applicants:
You must apply online at:
https:
//virginiajobs.
peopleadmin.
com/postings/265307Applications for this position must be submitted electronically through this website.
Mailed, emailed, faxed or hand delivered applications will not be accepted.
This website will provide a confirmation receipt when the application is submitted for consideration.
CONSIDERATION FOR AN INTERVIEW IS BASED SOLELY ON TH INFORMATION WITHIN THE APPLICATION.
Applicants must include complete work history, including periods of unemployment, if applicable.
Please refer to your RMS account for the status of your application and this position.
Job Type:
Full-timePay:
$32,415.
00 - $40,000.
00 per year
Benefits:
Dental insuranceEmployee assistance programFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offRetirement planVision insuranceSchedule:
Day shiftCOVID-19 considerations:
All customers/staff are required to mask inside our agency.
Regular sanitizing of surfaces.
Ability to commute/relocate:
Berryville, VA 22611:
Reliably commute or planning to relocate before starting work (Preferred)Work Location:
One location.
Estimated Salary: $20 to $28 per hour based on qualifications.
WE DO NOT ACCEPT ANY OTHER FORM OF APPLICATIONS.
PLEASE APPLY ONLINE AT:
https:
//virginiajobs.
peopleadmin.
com/postings/267715Clarke County is a small, beautiful mountainous community just 60 miles west of Washington, DC, 12 miles from Charles Town, WV and 16 miles from historic Harpers Ferry.
Clarke County is an oasis of scenic beauty with Shenandoah River, gently rolling hills and beautiful valley views.
The small population and rural community provides for a peaceful and relaxing environment.
The Clarke County Department of Social Services is a part of a larger Virginia Social Services System, which is a partnership of key organizations responsible for the administration, supervision and delivery of social services.
Our agency, is the central resource dedicated to delivering public assistance, child welfare, and aging and adult services to the Citizens of Clarke County.
Every member of our agency is responsible and accountable for delivering services with trust, empathy and understanding.
We are seeking applicants with a strong commitment to make a real and positive difference to the lives of individuals, families and communities.
Here at Clarke County of Department of Social Services, you can build a career where you can make meaningful differences in the lives of others as we fulfill our mission.
Clarke County is seeking a motivated individual with a desire to provide benefit service delivery to the citizens of Clarke County.
The Benefit Programs Specialist I represents the entry level in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs.
Benefit Programs Specialist II represents the full-performance level in Benefit Programs Specialist occupational group.
Employees' responsibilities are related to the determination, re-determination of eligibility of individuals and families for for financial assistance, Supplemental Nutrition Assistance Plan, Medical Assistance, and for other social services' benefit programs.
The work is performed within established policies, procedures, and guidelines, but certain aspects of eligibility determination require independent judgement, especially as related to evaluation of social factors influencing eligibility.
Employees seek supervisory help for difficult or unusual situations only.
Benefit Programs Specialist I is distinguished from the Benefit Programs Specialist II by the latter's performing all the assigned eligibility duties independently and making judgements following agency practices and procedures as well as federal, state, or local laws and policies.
Telework options are available for this position.
Responsibilities of the position include but are not limited to:
Process applications for the Supplemental Nutrition Assistance Plan (SNAP), Temporary Assistance for Needy Families (TANF), and MedicaidConducts interviews to determine eligibility for assistance and re-determine their continuing eligibilityDetermine eligibility for assistance and benefit levels using automated systems and manual methods.
Interpret policies and procedures applicable to various programsMonitor cases for changes in recipient circumstances and implement changes to appropriately reflect benefit levels within guidelines.
Explain clients rights and responsibilities and program availabilityEvaluates consistency and completeness of data secured, and where indicated substantiates accuracyComputes assistance plansDetermines the need for and amount of allowances for special circumstance itemsEvaluates social economic factors as education, work experience, and levels of social functioning, andEvaluates employability of clients and explores potential sources of incomeIdentify clearly discernible social problems and refers clients to Services IntakeProvides Individuals with information about other community agencies that can provide additional services and resourcesThis positional may not be eligible for telework for the first 6 months of employmentMinimum
Qualifications:
Experience working in an office environment providing customer service to the general publicSome basic knowledge of human behaviorAbility to perform mathematic calculations to include percentages, formulas, and averages.
Conduct interviews for the purpose of gathering information, evaluating situations, and analyzing informationSkilled in operating a personal computer and the associated office software programsDemonstrated ability to communicate effectively both orally and writtenApply common sense understanding to carry out instructions furnished in written and oral form.
Exercise sound judgement, discretion, tact and resourcefulness in solving problems and drawing logical conclusionsUtilize various types of automated technology to establish and maintain case records, access and retrieve data, create reports and manipulate data.
Maintain professional ethics related to confidentialityEstablish and maintain effective working relationships with others in a positive and tactful manner under sometimes stressful conditions.
Ability to work successfully independently and as a team member; manage multiple tasks and prioritize workload.
High School Diploma with additional training and related working experience OR any equivalent combination of training and experience which provides the required skills, knowledge, and abilitiesPreferred
Qualifications:
Working knowledge of financial assistance programs sufficient to determine or re-determine eligibility for benefit programs.
Preferred completion of required benefit programs trainingExperience with related software is preferred.
Ability to interpret and apply complex policy and procedures.
Special Requirements:
All applicants are subject to a Criminal History Background search, Central Registry (CPS) search, DMV/driving record check, and/or pre-employment drug screen.
The investigation may include:
fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment) and other checks requested by the hiring authority.
Employee must be willing to work in the community emergency shelter in the event of a natural disaster or emergency.
Based on the response to this posting, this position may be filled as a Benefits Programs Specialist I or a Benefit Programs Specialist II.
Special Instructions to Applicants:
You must apply online at:
https:
//virginiajobs.
peopleadmin.
com/postings/265307Applications for this position must be submitted electronically through this website.
Mailed, emailed, faxed or hand delivered applications will not be accepted.
This website will provide a confirmation receipt when the application is submitted for consideration.
CONSIDERATION FOR AN INTERVIEW IS BASED SOLELY ON TH INFORMATION WITHIN THE APPLICATION.
Applicants must include complete work history, including periods of unemployment, if applicable.
Please refer to your RMS account for the status of your application and this position.
Job Type:
Full-timePay:
$32,415.
00 - $40,000.
00 per year
Benefits:
Dental insuranceEmployee assistance programFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offRetirement planVision insuranceSchedule:
Day shiftCOVID-19 considerations:
All customers/staff are required to mask inside our agency.
Regular sanitizing of surfaces.
Ability to commute/relocate:
Berryville, VA 22611:
Reliably commute or planning to relocate before starting work (Preferred)Work Location:
One location.
Estimated Salary: $20 to $28 per hour based on qualifications.
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